Refund Policy for Grasshopper OEM Part
Order Placement & Acknowledgment
- When placing an order on Grasshopper OEM Part, you acknowledge that some items may not be immediately in stock and may require a delivery time of 2-12 business days.
Cancellation Period
- Orders can be canceled within 24 hours of placement if they have not yet been processed for shipment.
Cancellation After 24 Hours
- After the 24-hour period, orders may still be canceled if they have not shipped within 12 days from the order date.
Cancellation Process
- To cancel an order, please contact customer support at 1-888-993-9326 with your order number. Our team will verify the status and assist you with the cancellation.
Refund Process
- If your order is eligible for cancellation, a refund will be processed to your original payment method within 1-3 business days. Additional processing time may be required by your bank or payment provider to reflect the refund in your account.
Typographical Errors
- We reserve the right to cancel any order if the product was listed with an incorrect price due to typographical errors. If your payment was already processed, we will issue a refund for the amount charged.
Shipping Restrictions
- We ship only within the contiguous United States (lower 48 states).
Returns
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For any return inquiries, please contact our customer support team:
Email: sales@2mequipment.com
Phone: 1-888-993-9326
